Delivery Days

Same-day flower delivery is available when ordered before 2pm.

Same day local deliveries and collections

We can offer same day delivery within a 20 mile radius of Pocklington call +44 1759 303990 to speak to a member of the team to arrange. You may also like to collect from our shop and save on the delivery charge!

Presentation

Our bouquets are beautifully wrapped in kraft paper and presented in water inside a gift bag to keep them fresh during delivery. A handwritten message card and care instructions are included.

Delivery Costs

Delivery within Pocklington is free. Delivery to other locations is charged according to the distance from our shop. Please contact us to confirm the delivery cost for your address.

Standard Next Day Delivery

Our standard next-day delivery service operates Monday to Saturday, from 9:00 am to 5:00 pm.

What will happen if the recipient is not home to receive the flowers?

If the recipient is not at home, we may leave the flowers in a suitable safe place or with a neighbour. Please add any delivery instructions or preferred safe place in the comments section at checkout. We will contact the recipient or the person who placed the order if needed. If there is no suitable safe place or neighbour available, we will contact you to arrange an alternative.

Payment Cards Accepted

We accept Paypal, MasterCard, Visa, American Express, Maestro, Discover, Diners Club International, Union Pay, JCB, Apple Pay, Adroid Pay.

Cancellation

Two working days notice prior to the delivery date will be required for cancellations of bouquets and fresh petals. For other non-perishable products we require one working days notice prior to the delivery date. Should you need to cancel an order for any reason please e-mail us using the form in our Contact Us page or telephone us on +44 1759 303990.

Amending Your Order

If you wish to make any other changes to your order you may do so by e-mailing us using the form in the Contact Us page of our site or by calling us on +44 1759 303990. Please advise us 24 hours in advance of the delivery date to allow us time to make the changes that you would like.

Refunds Policy

In the unlikely event that your flowers arrive damaged please notify us within 24 hours. We guarantee our bouquets for up to 5 days and send the flowers with care instructions to ensure they are placed in the optimum environment, however if they fail to last for 5 days please do send us an image. We offer a no quibble refund or replacement policy but we do ask for an image so we can look into any issues thoroughly.

Hospital Deliveries

Not all hospitals or wards accept flowers. Please check with the hospital before placing your order and provide any specific delivery instructions. If flowers are not permitted, we recommend arranging delivery to the recipient’s home instead.